Our standard installations from mid-2022 will default to use Microsoft Access Runtime 365 32-bit.


Some organisations prefer to utilise existing Microsoft Access installations which are already present. This is possible by amending the workstations 'AccessVer' setting within the 'TroikaSQL.ini' configuration file:


  • 14 for Access 2010 (no longer supported)
  • 15 for Access 2013 (no longer supported)
  • 16 for Access 2016
  • 16 for Access 2019 (including installed Office 365)
  • 16 for Access 2021 (including installed Office 365)


For those users wishing to use existing 2016/2019/2021 installations, an additional setting is also needed within the configuration file.


The workstation's 'TroikaSQL.ini' configuration file requires the following setting:

UseLongPath=-1.


Where present, please amend to UseLongPath=-1.  In the event the setting is not present, please insert manually beneath the Accessver= setting as follows:

In the event this setting is not added, you will see the following error when loading Troika:


MSACCESS.EXE - Application Error

The application was unable to start correctly (0xc0000142).

Click OK to close the application.


In the event you require any further assistance on this, please contact support.