thewealthworks Customer Support Portal

New Features in WealthWorks+ 4.7.1

1. Unit Transaction Holder Ledgers and Unit Transaction Posting options
2. System Administration - Add, edit and delete Entity Security Groups
3. Contact and Entity Status History feature
4. Simplified Meeting Registers for Companies
5. New Failed Compliance item dashboard
6. Improved Support Widget - access to help and videos in our Support Portal Solutions

Unit Trust Transactions and Unit Holder Ledgers

In this release the Unit Holders register for Trust Entities that issue units has been changed.  Prior to this release, only a balance of units held for a class of share could be stored for each unit holder.  This release allows details transactions to be posted against each unit holder by unit class.  Any previously held balances will no longer displayed although the history is saved should you wish to re-import these as transactions.  Contact us if you have existing unit holder balances on any unit trust you wish to re-import.

A new 'Units' tab is displayed and this mirrors the Shares tab for a company entity type.  The Units tab is broken down into the following tabs: -

• Unit Classes
• Holder Ledgers
• Unit Transactions

Any existing Unit Holders will still be listed in the existing Register of Unit Holders but you will need to create Unit Classes to attach them to.  From the Unit Classes tab, click the add button to create new unit classes entering name, currency and decimal precision.  Add new Unit Holders using the add button from the Holders Ledger tab.  Highlight a unit class to load the Holders Ledger, and click on the Add button to the right to add a transaction.  Transaction types include: -

• Acquisition
• Subscription
• Redemption
• Disposal
• Transfer

Enter the details including the date, price and units.  The consideration will be calculated automatically.  Once the transaction is posted the ledger and balance will update.  The Unit Transactions tab lists all transactions across all unit classes.  The table can be filtered by Unit Class and Unit Holder as well as exported to Excel and Printed.

Units Permissions

Access to the Unit Summary and transactions is controlled by the following permissions for built-in roles provided by WealthWorks+.  If you have created your own roles for users, you will need to grant permissions to the Entity Details > Units > Unit Summary. to give access to the above function.

Add, edit and delete Entity Security Groups in System Administration

Users with access to the System Administration area of WealthWorks+ can now administer the security groups.  New groups of entities can be created from the Security Groups tab of the Users sub page by selecting the add button.  After entering a security group name and saving, entities in the available list can be moved into the selected entities pane and saved.  A filter pane is available on the list to restrict the list to specific entity types and by control levels.  

Existing security groups can be edited by first selecting the group name before moving entities into and out of the selected entitles pane.  Unused security groups can also be deleted.  All changes to security groups are audited by user and date within the database.  

Contact and Entity Status History 

From the General portlet for all contacts and entities, the history button to the right of the Full Name, now includes a history of the status changes by user and date.  For example, the history will display the date of who changed the status from Pending to Active (via the onboarding), and who change and when the status of an entity was made Former.  

If the entity was onboarded via WealthWorks+, a separate section is displayed within the contact history detailing who onboarded the entity, when it was approved and any comments made during the onboarding process.

Simplified Meeting Registers 

The company meetings register and directors meeting register for company entity types have been merged into a single register tab. Existing meetings can still be accessed and the meeting register type list will list both company and director meeting types.  Meeting types are now unique to each entity type, and are no longer shared.  Existing meeting type names can be edited if any inappropriate types are listed when creating new meetings.

New Failed Compliance Items dashboard

A new dashboard has been added to the Compliance and Risk Dashboard to give an overview across entities and contacts of failed compliance items.  The list of items is displayed belong to entities in your current filter and contacts related to these entities.  You can change the entities selected by using the entity filters in the normal way.  The columns include the Contact and related contact (and the relationship between them), the item name, expiry dates and also the reason the item is flagged as failed.  Disabled compliance items will not be displayed in this dashboard.  The list of items can be printed and exported to Excel.  You can also filter the items by using the search box such as typing in the name of a specific compliance item.

Improved Support Widget

The support widget has been improved to allow better access to all FAQs and support solutions.  Click in the Support tab displayed on the bottom left hand corner of your WealthWorks+ page.  Entering in search text and clicking search will return matching articles and training videos from our support portal.  Full articles can also be opened directly from the support widget.  Alternatively if you can't find the assistance you need, click on the Send Feedback tab, to log an assistance request, new feature suggestion or other feedback directly with us.

If the support widget is not displayed or returns no search results, please contact our support desk to enable this feature.

Other Changes

[TN-2956] - Allotment posting option for shares on the same date as a call.  NB Allotment dates can no longer be edited and must be reposted if the date is incorrect.

[TN-904] - Onboarding – The ability to onboard an existing contact from the Contact Directory directly

[TN-1821] - Register of Members Report (group and entity version) now displaying joint or nominee holdings separately

[TN-2448] - The Classification onboarding step entity control level 1 is now mandatory

[TN-2490] - Share Capital for a company now includes the option ‘Delete All Transactions’ but leaves members in place

[TN-2181] - For Jersey companies new member register flag 'Guarantor Member' is now available

[TN-2859] - 4 months is added by default to minutes date when meetings are created

[TN-2864] - The Min and max number of directors in the company secretarial portlet will now except blank entries where none is required

[TN-2866] - The Onboarding listing now allows export to Excel, copy to Clipboard and direct printing

[TN-2867] - Meeting register attendees’ location can now be recorded

[TN-2870] - Allow meeting delegate contact records to persist after contact is deleted

[TN-2879] - The date share capital is changed from current to inactive is now displayed

[TN-2880] - Onboarding approval users now need the contact potential role to approve onboarding entities

[TN-2929] - Onboarding records can now be deleted if they at the early stages of onboarding.  Otherwise they must be completed and then rejected.

[TN-2942] - Share Transfer reversal of holding and reinstated shares components at original dates

[TN-2956] - Share posting option for allotments before or after call if calls exist same day

[TN-3033] - History of share capital changes for a company can now be accessed from the row Actions button

[TN-3128] - The share transfer date is now available as an optional column in the member ledger display

[TN-3127] - Share transfer components are now hidden by default from the transfers register.  An option in the System Administration page can set these to be displayed.

Fixes

[TN-764] - Layout problem corrected to ensure the Actions button appears on the page for Investment Holdings

[TN-1972] - Filters selection of Entity Type and Jurisdiction have been made larger to see full text

[TN-2566] - Entity Details - Former Name History for Foundation was showing Forename and Surname incorrectly

[TN-2842] - DX number validation on phone numbers is now allowing letters

[TN-2876] - Layout problem correct to ensure the list of users in system administration appears on the page

[TN-2877] - Advisors and officers register no longer allows effective date before the entity is established

[TN-2884] - Finances, Analysis switch view not displaying Investments, Assets or cash correctly

[TN-2923] - Share Capital - Edit Start Date error has been corrected

[TN-2987] - The bank register no longer requires an accounting nominal Account to be selected

[TN-3005] - Relationship tab for companies with nominee shareholders has been corrected

[TN-3007] - AEOI Sponsor, Withholding Agent and Reporting officer now displays correctly in the relationship tab for contacts

[TN-3022] - Correction to ensure the appointment date of Directors cannot be before date of incorporation

[TN-3024] - Share Capital Export to Excel - date formatting problem corrected